Bjorn is a Senior Consulting Professional with a focus on business strategy, personal branding, service transformation and executive communication. Top-line growth through intelligent customer-centric needs analysis and communication Bottom-line results through boosting team orchestration and strategic clarity Business relationship management built on value delivery, integrity and trust He offers customized executive communication and personal branding consulting services in the greater New York City area and internationally.

Bjorn has a unique ability to cut through the fog of complexity and deliver clarity around the 4Ms that drive business success What are the needs of your Market How do you craft a compelling Message Where is the Money What is the Meaning For more on memorable messaging and sustainable differentiation, visit Bjorn's blog at bjornaustraat.wordpress.com   Recent Key Accomplishments Provided crucial, data-backed framework and tool set to $165B North American telecommunications company to accurately complete their 2011 budgeting process Realized up to 85% savings in customer acquisition costs for leading US national entertainment company Delivered vast improvements in staff productivity of 40%+ for major Asia-Pacific  telecommunications carrier while simultaneously boosting customer satisfaction